Customer relationship management :

Kumar, V.

Customer relationship management : A Databased Approach V Kumar and Werner J Reinartz - New Delhi New Delhi John Wiley India 2010. - 323p. ill. ; 24 cm.

Includes bibliographical references and index.

DE

9788126509133

2007046694


Customer relations--Management.

658.812 KUV C. / book

658.812 KUV C. / book


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