Kandempully, J.D. <br/><br/>
Service Quality Management in Hospitality 
By  J.D. Kandempully 
 -  Jaico Pub. New Delhi  2004 
<br/><br/> Hotel Management 
<br/><br/><label>ISBN: </label>8179921840 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel Management