Buttle, Francis <br/><br/>
Customer Relationship Management 
by Francis Buttle 
 -  Elsvier biomedical New York.  2009 
<br/><br/> ISBM 
<br/><br/><label>ISBN: </label>978-0-7506-5502-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management