Gupta, Vikas <br/><br/>
Comdex Call Center/BPO Training Course Kit 
by Vikas Gupta 
 - New Delhi  Dreamtech, New Delhi.  2009 
<br/><br/> ISBM 
<br/><br/><label>ISBN: </label>978--81-7722-345-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management