Exploring the hospitality industry /
John R. Walker, Josielyn T. Walker.
- 2nd ed.
- New Delhi Pearson Education, c2012.
- xxx, 343 p. : PB 29 cm.
Includes bibliographical references and index.
Hospitality spirit -- Tourism -- Why people travel -- Lodging -- Lodging operations -- Cruising -- Restaurants -- Restaurant operations -- Managed services -- Beverages -- Clubs -- theme parks and attractions -- Gaming entertainment -- Meetings, conventions, and expositions -- Special events.
This textbook offers broad coverage of the hospitality industry. It focuses not just on restaurants & hotels but on new growth areas such as event management, theme parks, attractions & entertainment. Each chapter features case studies, industry practitioners & corporate profiles that emphasise the real-world issues.