Fitzsimmons, James A. <br/><br/>
Sevice Management  English 

 - 4th 
 - New Delhi  Tata McGraw-Hill Publishing company Limited  2008 
 - 605  PB 
<br/><br/><label>ISBN: </label>9780070615663 
<br/><br/><label>Dewey Class. No.: </label>658 FIA S