000 00413nam a2200157Ia 4500
008 160910s9999 xx 000 0 und d
020 _a978-0-7506-5502-6
040 _cSGVU Library
041 _cEng.
100 _aButtle, Francis
245 _aCustomer Relationship Management
_cby Francis Buttle
260 _bElsvier biomedical New York.
_c2009
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c39087
_d39087