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| 008 | 160910s9999 xx 000 0 und d | ||
| 020 | _a1904838030 | ||
| 040 | _cSGVU Library | ||
| 041 | _cEnglish | ||
| 100 | _aGranered, E | ||
| 245 |
_aGlobal Call Centres _cby E Granered |
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| 260 |
_aBoston _bNicholas Brealey Pub. _c2005 |
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| 300 | _a202 | ||
| 520 | _aISBM | ||
| 942 | _cBOOKS | ||
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_c51356 _d51356 |
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