| 000 | 01127cam a2200241 a 4500 | ||
|---|---|---|---|
| 999 |
_c75744 _d75744 |
||
| 001 | 15077608 | ||
| 003 | OSt | ||
| 005 | 20190402170541.0 | ||
| 008 | 071109s2008 enka b 001 0 eng | ||
| 010 | _a 2007046694 | ||
| 020 | _a9788126509133 | ||
| 040 |
_aJohn Wiley India _cSGVU _dSGVU |
||
| 050 | 0 | 0 |
_a658.812 KUV C. _bbook |
| 082 | 0 | 0 |
_a658.812 KUV C. _222 _bbook |
| 100 |
_aKumar, V. _98996 |
||
| 245 | 0 | 0 |
_aCustomer relationship management : _bA Databased Approach _cV Kumar and Werner J Reinartz |
| 260 |
_aNew Delhi _aNew Delhi _bJohn Wiley India _c2010. |
||
| 300 |
_a323p. _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 521 | _aDE | ||
| 650 | 0 |
_aCustomer relations _xManagement. _98997 |
|
| 700 | 1 |
_aRaab, Gerhard. _98998 |
|
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip084/2007046694.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBOOKS _k658.812 KUV C. _nDE |
||